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ChatGPT Design Improvements

Easier Folder Sorting

A UX concept that allows users to automatically sort and organize their chats into folders based on context — making chat organization effortless.

The Problem

Manual chat organization is time-consuming, inconsistent, and often frustrating. Over time, it’s easy to accumulate dozens of chats and then struggle to decide how to organize them.

The process of reviewing each conversation, understanding its context, determining the right folder, and manually dragging it there adds unnecessary effort. When users spend too much time sorting instead of working, the experience becomes tiring and unproductive.

Our Solution

Easier Folder Sorting (with AI) that automatically analyzes chat content and groups similar conversations into appropriate folders. Therefore, chats that share similar content are placed together, under a common themed title. Allowing users to stay organized without manual sorting. This removes repetitive decisions and keeps the workspace structured with minimal effort.

Manual vs AI Sorting — UX Flow (Fewer Actions, Faster Organization)

Manual Sorting ~6–8 user actions AI Sorting ~3–4 user actions 1 Scan chat list 2 Open chat 3 Re-read for context 4 Decide folder 5 Drag to folder 6 Spot-check / repeat per chat 1 Select chats / “Select all” 2 Click “Sort with AI” 3 System analyzes & groups 4 Review / confirm (optional) Manual vs AI Sorting — Clean Vertical Swimlanes Two vertical lanes with numbered steps; arrows guide top-to-bottom flow. Manual lane has 6 steps. AI lane has 2–3 user steps plus a system step. No elements overlap.

Implementation

Users can select which chats they’d like to organize and simply click “Sort Folders.” The AI then categorizes them automatically. To maintain clarity and trust, the interface provides real-time feedback — such as a popover showing chats are being sorted.

AI Folder Sorting demo video

Expected Impact

This UX improvement reduces clutter, frustration, and the sense of chaos that builds up as conversations pile over time. By automating organization, users can focus on thinking and creating instead of sorting. The result is a workspace that feels cleaner, calmer, and easier to navigate — improving both satisfaction and long-term engagement with the app.

Results

The prototype experience felt natural and effortless. The ability to quickly organize chats created an immediate sense of control and improved overall focus while using the app.

After testing this feature for two days, returning to the standard ChatGPT interface felt noticeably chaotic. Without automatic organization, my workspace appeared cluttered and disordered, and the task of organization felt daunting. Highlighting how even a small improvement can dramatically change how users feel about their environment.

A key callout: if implemented, the feature should include a review-and-confirm step for batch changes. This preserves user control over final results and respects personal preferences in organization patterns.

Conclusion

Based on testing and personal experience, this feature should be implemented as soon as possible. While simple to build, its impact on usability is significant — improving clarity, reducing effort, and creating a more focused and enjoyable chat experience.

Live Demo (Desktop Only)

Link to demo

The demo provides randomly generated chat names and topics to simulate how the sorting process would work in practice. By selecting and organizing them, users can see how quickly AI could streamline chat management in a real scenario.

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